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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Gerat products

The group "New Technologies" offers for review the products of the plant Gerat: pipe cutters, pipe bends, cleaning machines, thread-cutting tools, bolt cutters, crimpers, diamond drilling rigs, stroborezy, pipe welding machines, heat guns, locksmith tools
  • Thermophanes Gerat
    Thermophanes
    Hurricane, Tornado, etc.
  • PVC Welding Kits Gerat
    PVC Welding Kits
    Economy, Standard, Pro, etc.
  • Threading tools Gerat
    Threading tools
    Electric kluppes, etc.
  • Locksmith tools Gerat
    Locksmith tools
    Vise, pipe wrenches, etc.
  • Diamond Drilling Rigs Gerat
    Diamond Drilling Rigs
    DGM-80, DGM-100, DGM-200, etc.
  • Manual pipe bends Gerat
    Manual pipe bends
    Ratchet, spring, etc.
  • Stroborezy Gerat
    Stroborezy
    CS-180, etc.
  • Mounting tools Gerat
    Mounting tools
    Bolt cutters, razvaltsovki, etc.
  • Cleaning tools Gerat
    Cleaning tools
    Belts, cables, plungers, etc.
  • Pipe cutters for plastic Gerat
    Pipe cutters for plastic
    Pistol type , etc .
  • Pipe cutters for copper pipes Gerat
    Pipe cutters for copper pipes
    Telescopic , etc.
  • Pipe welding machines Gerat
    Pipe welding machines
    SHDS-160, 315M, WD75-110, etc.
  • Hydraulic pipe bends Gerat
    Hydraulic pipe bends
    2 inches, 3 inches, etc.
  • Crimpers Gerat
    Crimpers
    TP-60, ETP-60-3, ETP-60-6, etc.
  • TV inspection of pipelines Gerat
    TV inspection of pipelines
    Gerat 60062, 60063, etc.
  • Cleaning machines Gerat
    Cleaning machines
    SP-200, SP-AU70, RS-3500, etc.
  • Pipe cutters for steel pipes Gerat
    Pipe cutters for steel pipes
    With clamp latches, etc.

NEW TECHNOLOGIES GROUP

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